Delete your HeyBene account

Request deletion by email

Email support@heybene.ai with the subject “HeyBene account deletion”. Send your request from the email address associated with your account. Tell us that you want your HeyBene app account and associated personal data deleted.

If you cannot access that email address, contact the same support address for help verifying account ownership. Do not send your password, payment card details, or sign-in verification codes.

We verify account ownership before processing a deletion request.

Delete from the app

Sign in to HeyBene, open Settings, then Account, More Actions, and Delete Account. Follow the confirmation shown in the app. Account deletion is permanent.

Data covered by your request

Your request covers your app sign-in account, personal profile and account-associated data, including contact connections, registered notification devices, personal reminders, memories, wishlists, and personal conversations. Copies of messages or content already shared with another person may remain in that person’s account.

Records needed to meet legal obligations, resolve disputes, or prevent fraud may be retained for the applicable required period. We will explain any data that must be retained and the applicable retention period when responding to your request. The existing privacy policy applies to retention and deletion of personal information.

This request concerns your HeyBene app account. If you also want to delete a separate store account or request deletion of store order data, mention that in your email.