Privacy Policy

1. Introduction

Welcome to HeyBene ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Profile information (profile picture, preferences)
• Communications (messages, feedback, support requests)
• Payment information (processed securely through third-party payment processors)

2.2 Information Collected Automatically

• Device information (device type, operating system, unique device identifiers)
• Usage data (app features used, time spent, interactions)
• Log data (IP address, browser type, access times)
• Location data (with your consent, for location-based features)

2.3 Information from Third Parties

We may receive information about you from third-party services if you choose to link your account or sign in using social media platforms.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Personalize and improve your experience
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Comply with legal obligations

4. Sharing of Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us permission to share

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: